Our website is available to you 24 hours a day, 7 days a week, 365 days a year for your shopping convenience.
Customer Service is available via telephone Monday to Friday between 9am and 6pm (EST) by dialing toll-free 1 866 885 8622 or 1 718 369 8904 for international customers.
Please call 1 866 885 8622 to speak with a Customer Service for an RMA number. No returns are accepted without a valid RMA.
Payment Information for Checks or Money Orders
Please make your checks payable to "TULUMBA" and mail it to: Tulumba.com 129 15th Street Brooklyn, NY 11215
Order Tracking & Invoices
To check the status of an order or to print invoices, sign-in to Your Account and click on the "Order Tracking" link; then click the order from the list to review its details.
If tracking information is available, you will see it on the "Tracking" column on this list.
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