In order to return an item, you need to obtain a valid RMA number from us. (Call Customer Service at 1 866 885 8622). No Returns are allowed without a valid RMA number.
GENERAL POLICY: 7-day return policy on all damaged, defective or incorrect orders.
BOOKS, ELECTRONIC DICTIONARIES: No returns allowed. Can only be exchanged with the same item if defective.
MUSIC: Returns allowed if damaged. Must be returned within 7-days of receipt. Can only be exchanged with the same item.
VIDEO: No returns allowed unless damaged. Must be returned within 7-days of receipt. Can only be exchanged with the same item.
MAGAZINE: No returns allowed.
FOOD & BEVERAGES: Returns allowed if not satisfied with the product within 7-days of receipt.
HOME DECORATION: Returns allowed for damaged items within 7-days of receipt. Returns are also allowed if not satisfied with the product.
ACCESSORIES: Returns allowed for damaged items within 7-days of receipt. Returns are also allowed if not satisfied with the product.
PHONE CARDS: Absolutely no refunds on phone card purchases.
SERVICES: No refunds unless otherwise specified on the product page.
RETURNS ADDRESS (Always include the RMA number on the package) AKM Partners LLC 129 15th Street Brooklyn, NY 11215
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