 I just wanted to say THANK YOU for such wonderful customer service. I inquired about Ertug's "Hayatim" CD a little over a week ago with little hope I could actually own it. You responded in a timely fashion that you were putting it on your list and would email me once it was available. A friend of mine actually e-mailed me to tell me that it was listed on your site the night before I received your email. By the time your's came...I had already placed my order. :D Unknown to me was how quickly I would receive it. The website said 10 business days...and I was fine with that...since I was just happy to be able to actually own it. You cannot imagine how happy I was to have it a day and a half after I ordered it (the same thing happened with "Bounce"...I received it before you said you would have it in stock)!!! I have listened to both CD's (I also ordered a CD from Nev) prior to typing this..and they are fabulous.:)
I worked in retail for 6 years and I prided myself on my customer service...so I usually expect a lot. Your company has done VERY WELL in my eyes. I have already recommended your site to my friend (she also ordered "Hayatim" to be sent to Canada)and will be mentioning it to a Turkish relative living here...if he doesn't already know about you...and I am looking forward to my next order...once I figure out what that will be ;)
Thanks again!Alison Haney; Pennsylvania, USA - Thursday, December 08, 2005 | 
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