Shipping & Returns
Free Shipping is available without a promotion code when you qualify (see below). Simply choose the Free Shipping* option at checkout. When you select this option, we reserve the right to ship your order with any shipping method, including USPS Media Mail or Parcel Post
|Zone||States in Zone||$||Weight||Free Shipping when|
|1||AL, AR, CT, DC, DE, FL, IA, IL, IN, GA, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, NC, ND NH, NJ, NY, OH, PA, RI, SC, SD, TN, TX, VA, VT, WI, WV||$50||6 lb||Order is over $50 and under 6 lbs|
|$100||50 lb||Order is over $100 and under 50 lbs (or $200 and 100 lbs, etc.)|
|For Zones 2 & 3, Perishable Product Surcharge Applies (*Read below)|
|2||AZ, CA, CO, ID, MT, NE, NM, NV, OK, OR, UT, WA, WY|
|$50||3 lb||Order is over $50 and under 3 lbs|
|$100||25 lb||Order is over $100 and under 25 lbs (or $200 and 50 lbs, etc.)|
|3||AA, AE, AK, AP, AS, GU, FM, HI, MH, MP, PR, PW, UM, VI||$50||2 lb||Order is over $50 and under 2 lbs|
|$100||15 lb||Order is over $100 and under 15 lbs (or $200 and 30 lbs, etc.)|
|4||International||$200||2 lbs||Order is over $200 and under 2 lbs (or $400 and 4 lbs, etc.)|
RETURN POLICYIn order to return an item, you need to obtain a valid RMA number from us. (Call Customer Service at 1 866 885 8622). No Returns are allowed without a valid RMA number.
Please note that we do NOT refund the shipping & handling cost that you initially paid while placing your order. If you received Free Shipping with your order, you will be charged shipping & handling when you return an order or an item and if such return disqualifies your order from Free Shipping.
RETURNS ADDRESS (Always include the RMA number on the package)
Tulumba.com 1005 South Bee Street Pittsburgh, PA 15220